4 Jan 2021

Our 2021 Holiday Booking Promise

Book with Confidence this Summer

Did you know that all bookings that you make on our website or over the phone with our office are automatically covered by our Holiday Booking Promise?

That means that you can move or cancel your holiday, up to 48 hours before arrival, completely free of charge.

So you can book with confidence, knowing that whatever happens in 2021 you won’t be left out of pocket.

Our Flexible Booking Policy

We understand that our customers may need to make changes to their travel plans.

For all new and existing bookings with an arrival date on or before 30th September 2021 we will waive any administration fees and allow you to change the arrival date of your holiday to later on in the season.

The cost to change the arrival date is entirely free, depending on the cost of the accommodation of the new booking, you may have to make a further payment or may receive a partial refund with respect to the cost of accommodation.

In order for our Flexible Booking Policy to apply customers must contact us at least 48 hours before their scheduled arrival date.

This policy applies to all of our direct bookings, if you have booked through a third-party travel agent or tour operator please contact them in the first instance.

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