18 May 2020

Coronavirus Update for Holiday Home Owners | Monday 18th May

Dear Owner,

I hope that you and your loved ones are still safe and well during these unusual times.

I am writing to you with another update following the Government imposed closure of the park on 23rd March. The UK Government advice regarding non essential travel to holiday homes and second homes has so far remained unchanged and we are very grateful for your co-operation, understanding and patience in this matter.

As we are located in North Wales we also come under the regulations set out by the Welsh Assembly Government and First Minister Mark Drakeford. The current lockdown restrictions in Wales do not allow for any ‘non essential’ travel or indeed any travel outside of your local area. These restrictions are reviewed every 3 weeks, and are next due to be reviewed on 29th May.

As such we are sorry to state that we do not currently have a confirmed date for when we will be able to reopen the park.

Welcoming our owners back to park is our number one priority and your safety is paramount to us. As soon as we are able to open we will ensure that all of our owners are informed immediately.

Rest assured that we are using this time to make sure that once we are permitted to open by the Government we will be ready to welcome you back to a park that is safe and clean.

I’m very happy to report that all of the team are safe and well. We have continued to pay everyone their full contractual pay so as to protect the health and wellbeing of them and their families. This also means that we will be ready to welcome you back just as soon as we are allowed to do so. They are undertaking training on new cleaning and health and safety procedures to make sure that both they and you will be safe when our owners return to park.

When you do return to park you will notice that all team members will be equipped with suitable PPE and that the reception area will have been adapted to allow everyone to maintain social distance.

Until we know the full timescale of the closure and have all of the relevant information available we will not be able to confirm or answer some of your questions. We are awaiting this clarification from the Welsh Government and we are taking everything into consideration.

We are also working hard alongside other members of our industry to lobby our local MPs for more information on when we can open. The message from the BH&HPA has been “I can’t imagine anywhere safer than a caravan park. Lots of fresh air, good spacing and self contained units”. We’re sure you’ll all agree with that sentiment.

We look forward to being able to give our owners another update when we have more clarity from the Welsh Assembly Government on when we will be able to reopen.

If you have any concerns regarding your holiday home or if their is anything that we can do to assist during this time (such as checking on your electric) please do let us know. Our team is, as always, here and happy to help.

Best wishes, and stay safe,

Wyn, Samantha, Paris & Rio and all of the team at Marine Holiday Park and Tan Rallt Holiday Park

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